Elite Carpet Cleaning

Everyday Cleaning Tips:

• Vacuum your carpet a minimum of 2-3 times a week with a quality vacuum to remove all surface dirt.
• Use an entry mat to remove dirt from your shoes or remove shoes before you enter your home.
• Remove spills promptly.  Blot with a clean white cloth. Do not rub the spot as this may grind the stain in further.
• When cleaning a stain work from the outside in to keep the stain from spreading.
• Rearrange furniture often to keep from getting a gray area in your high traffic areas. In front on the sofa is a very common place. Once the gray area exists it will remain there even after your carpet is cleaned professionally.
• If you clean a spot on your carpet with soap be sure to remove it all, the soap residue will attract more dirt and your spot will be worse than before.

How to Prepare for Carpet Cleaning:

• Vacuum – It is best to vacuum all rooms that will be cleaned. It will get the top layer of dirt and allow for better deep cleaning. If you are unable to vacuum your technician can do it for additional charges if you would like, but it is not required.
• Breakables - Please remove breakable items such as tabletop lamps from furniture to be moved during the cleaning process. China Cabinets/Antiques and the like cannot be moved. Our insurance does not allow us to handle these items or to move furniture with breakables in place.
• Extra Furniture - Please remove as many small pieces of furniture as possible, such as dining chairs, ottomans, and small tables from the areas you plan to have us clean. Your technician will be glad to help move light furniture at no extra charge, such as dining room chairs, but your cooperation helps us do a better job for you. We also would appreciate the floors to be free of personal items, toys, books, etc.
• Pre-Inspection - During the pre-cleaning inspection, please tell our technician about any cleaning concerns that you may have, particularly those regarding spots or stains.  If possible, tell the technician what caused the stain or spot.  The cleaning technician assigned to your job is trained in specialized spotting procedures.  The technician can then evaluate spots and make appropriate recommendations.
• Animals - Pets need to be secured or gated away from the area to be cleaned.  We accept no responsibility for pets getting loose; as your door will be open, to allow for hoses, during your cleaning.
• Window Coverings - We plan to secure floor length draperies on the windowsill.  This procedure prevents the fabric from directly contacting damp carpets during cleaning and drying.  If you prefer that we do not handle your draperies, kindly perform this prior to our arrival.

After Cleaning Tips:

• Caution - Walking from a wet carpet onto a hard surface can be very slippery. We suggest placing an old towel onto the hard surface floor at the entrance to use to both remind you of the slippery floor and to use to wipe your feet on.
• Traffic - Until carpeting is dry, minimizing traffic on it helps to prevent re-soiling (especially pets). Even slight amounts of moisture can easily dislodge dirt from the bottoms of feet and paws. You may still walk on the carpeting directly after cleaning, just make sure that whatever you are wearing on your feet is clean and not bare. The natural oils from bare skin and paws will attract to the damp carpet. 
• Blocks/Pads - Do not replace furniture onto damp carpeting until carpet is thoroughly dry. Metal can rust and wood can transfer easily when carpet is damp. We will place either plastic tabs or foam blocks under furniture when needed. Please do not remove these until carpet is thoroughly dry.
• Air Circulation - Your carpet may remain damp for up to 24 hours. Sometimes the outdoor weather may affect drying time if extremely wet or humid. Providing circulation in cleaned areas will help with expedite drying.
• Wicking - After cleaning and drying, certain stains and traffic areas can become more apparent, if this occurs, do not be alarmed. We do try to advise you ahead of time if we believe this will happen. If you have any questions, comments or concerns, please do not hesitate to contact us.